Frequently asked questions

Luciqo asks ChatGPT, Claude, Gemini and Perplexity the questions your buyers ask and records every answer: whether your brand is named, in what position, which competitors appear, whether your website is cited, and the tone used. From that it calculates how often you are recommended to new buyers, your share of voice and your average position, and tracks them week by week.

SEO tools measure rankings in search results. Luciqo measures the answers AI assistants give, which is where many buyers now make a shortlist. It then helps you improve them with content written for AI, outreach to the sites AI cites, and reputation tracking, and connects the results to your analytics and CRM.

ChatGPT, Claude, Gemini and Perplexity. Every buyer question is asked in all four, so you can see where you're strong and where you're missing.

Generative engine optimisation: making your brand easy for AI assistants to find, understand, trust and recommend. It covers your own content, what other sites say about you, and how clearly you answer buyers' questions.

Your first analysis is ready in minutes. Changes in AI answers usually take weeks to show, which is why Luciqo re-checks your questions every week and shows the trend.

No. Luciqo is built for marketers and business owners. Connecting data takes a few clicks, and the tutorials walk you through each step.

Yes. Create an account and you can check 10 buyer questions across all four AI assistants once, with no card needed. If you want weekly tracking, content and reports, choose a plan.

One token is one buyer question answered by one AI assistant. Each plan includes tokens every month, and you can buy top-ups if you need more.

Yes, from Billing and usage in the app. Plan changes take effect straight away, and the difference for the rest of the period is charged or credited at once. If you cancel, your plan runs until the end of the period you've paid for.

Yes, at about 20% less than paying monthly. Your allowance still refreshes every month.

No. When you connect Google Analytics, Matomo or HubSpot, Luciqo keeps only totals and pseudonymous codes, never names, emails or phone numbers. Access is read-only, keys are encrypted, and you can disconnect at any time.

Google Analytics 4 and Matomo from the Growth plan, and HubSpot from Pro. The Agency API sends Luciqo data to Power BI, Excel or Looker Studio.

Yes. Delete any data pull from the Connections page, or disconnect a source completely. Disconnecting stops any further syncing.

Luciqo runs on established cloud providers with encryption in transit and at rest. The data processing addendum lists every sub-processor and where it operates.

Yes. The Agency plan lets you add as many client brands as you need, each priced on its own, with your branding on every report, live share links for clients, team seats and an API for Power BI and other tools.

Starter includes 2 seats, Growth 5, Pro 10 and Agency unlimited. Each person can have the owner, admin or member role.

Yes. Create a live share link for a report and send it to your client. You can switch it off at any time.