General

What is Luciqo?
Luciqo is an AI-powered market, brand, and audience intelligence platform that helps businesses understand how they are perceived, who their audiences are, and which opportunities are most likely to convert.

Who is Luciqo for?
Luciqo is designed for founders, marketers, growth teams, agencies, and organisations that rely on reputation, trust, and intent to drive decisions, especially in competitive or regulated markets.

Do I need technical knowledge to use Luciqo?
No. Luciqo is built for business users. Advanced analytics are presented through clear scores, insights, and recommendations.

Brand Tracking and Reputation

What is the Reputation Score?
The Reputation Score is a weighted measure of how your brand is perceived online, based on real mentions across news, social media, blogs, forums, and reviews. It reflects sentiment strength, source impact, and frequency.

What sources does Luciqo track?
Luciqo analyses publicly available content including news sites, blogs, forums, social platforms, and review sources, depending on your plan.

How often is the Reputation Score updated?
Update frequency depends on your plan, ranging from periodic snapshots to near real-time updates in advanced tiers.

Can I track competitors?
Yes. Competitor tracking and benchmarking are available in higher-tier plans.

Mentions and Sentiment Analysis

What does “mentions analysis” mean?
Mentions analysis identifies where and how your brand is discussed online and classifies those mentions as positive, neutral, or negative, highlighting trends and potential risks.

Can Luciqo detect reputation risks early?
Yes. Trend and sentiment-shift detection help surface early warning signs before issues escalate.

Persona Generator and Intent Scoring

What is the Persona Generator?
The Persona Generator creates data-driven audience profiles based on behaviour, reputation signals, and engagement patterns, going beyond static demographics.

Which plan includes the Persona Generator?
The Persona Generator is available in the Luciqo Intelligence plan and above.

What is the Intent Score?
The Intent Score indicates how likely a persona or segment is to take action, based on behavioural signals, funnel position, and external context.

Does Luciqo show funnel stages?
Yes. In eligible plans, Luciqo visualises where personas sit within the funnel, from awareness to decision.

Prompt Generator and Activation

What is the Prompt Generator?
The Prompt Generator turns insights into ready-to-use AI prompts for content, SEO/GEO, PR, social media, outreach, and reputation management.

Can prompts be customised?
Yes. Prompts adapt to your brand, persona, funnel stage, and intent signals.

Data and Integrations

Does Luciqo integrate with other tools?
Yes. Data integrations (CRM, analytics, BI tools, APIs) are available starting from the Luciqo Intelligence plan.

Can I export my data?
Luciqo securely pulls only the data it needs to generate personas, analyse campaigns, and produce actionable insights. Results are delivered directly within the platform through scores, dashboards, and recommendations, reducing the need for manual data handling.

Plans and Pricing

Is there a free plan?
Yes. Luciqo offers a freemium plan for basic brand visibility and reputation snapshots.

Can I upgrade or downgrade my plan?
Yes. Plans are flexible and can be changed as your needs evolve.

Do you offer custom or enterprise plans?
Yes. The Luciqo Horizon plan is fully customisable for enterprise needs.

Accuracy, Data and Compliance

Is Luciqo using real data?
Yes. Luciqo analyses real, publicly available online content. It does not fabricate sources or insights.

Is Luciqo GDPR compliant?
Luciqo is designed with data protection and privacy principles in mind and only processes publicly accessible information.

Support and Onboarding

Do you provide onboarding and support?
Yes. Higher-tier plans include structured onboarding and ongoing support.

Is Luciqo suitable for agencies?
Yes. Luciqo supports multi-brand analysis and can be tailored for agency workflows.